Net2Phone experienced a notice incident on August 26, 2024 affecting net2phone Call Processing, lasting 1h 41m. The incident has been resolved; the full update timeline is below.
Affected components
net2phone Call Processing
Update timeline
- investigating Aug 26, 2024, 06:57 PM UTC
Net2phone is aware that some of our customers are experiencing issues with call completion. Our engineering and support teams are actively engaged on this issue and working to resolve and quickly as possible.
- identified Aug 26, 2024, 08:24 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Aug 26, 2024, 08:39 PM UTC
This incident has been resolved.