Net2Phone experienced a minor incident on December 3, 2024 affecting net2phone 1.0 Call Processing and net2phone Call Processing, lasting 8m. The incident has been resolved; the full update timeline is below.
Affected components
net2phone 1.0 Call Processingnet2phone Call Processing
Update timeline
- investigating Dec 03, 2024, 03:30 PM UTC
Net2phone is aware that some of our customers are experiencing issues with call completion to our Support line. Our engineering and support teams are actively engaged on this issue and working to resolve and quickly as possible.
- identified Dec 03, 2024, 03:36 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Dec 03, 2024, 03:38 PM UTC
This incident has been resolved.