NERC incident
Unable to get Access to the NERC Shared Services i.e. RegApp, ColdFront, OpenStack and OpenShift Web Consoles
NERC experienced a minor incident on March 5, 2026, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Mar 05, 2026, 03:02 PM UTC
Type: Incident Duration: 2 hours and 35 minutes Affected Components: OPENSTACK EC2 API PROXY (EC2API), , OPENSTACK DASHBOARD (HORIZON), NERC COLDFRONT, NERC OPENSHIFT WEB CONSOLE, , NERC OPENSTACK → NERC OPENSHIFT CONTAINER PLATFORM - PRODUCTION → Mar 5, 17:36:47 GMT+0 - Resolved - This incident has been resolved. Mar 5, 15:02:09 GMT+0 - Investigating - We are currently investigating this incident. Mar 5, 16:47:15 GMT+0 - Investigating - We are currently investigating this incident. This is an isolated issue that is affecting Harvard users only! Mar 5, 17:18:07 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result.