NERC incident

Daily Charged field does not accurately include storage costs

Minor Resolved View vendor source →

NERC experienced a minor incident on March 19, 2026, lasting —. The incident has been resolved; the full update timeline is below.

Started
Mar 19, 2026, 04:00 AM UTC
Resolved
Mar 19, 2026, 04:00 AM UTC
Duration
—
Detected by Pingoru
Mar 19, 2026, 04:00 AM UTC

Update timeline

  1. resolved Mar 19, 2026, 04:00 AM UTC

    Type: Incident Duration: 1 day and 17 hours Mar 20, 18:27:22 GMT+0 - Identified - We are continuing to work on a fix for this incident. Mar 19, 04:00:00 GMT+0 - Investigating - We have identified an issue with the "**Cumulative Daily Charges for Month**" value shown in daily cost notifications for OpenStack allocations. Since the March ColdFront maintenance on **03/19**, some OpenStack storage charges have not been fully included in this field, causing reported cumulative charges to be lower than actual costs. As a result, some users may have already exceeded their cost alert thresholds without being notified. Until this is fixed, please do not rely solely on the “**Cumulative Daily Charges for Month**” value and instead **review** your approved **storage allocation quota** on the NERC's ColdFront. Mar 20, 21:00:28 GMT+0 - Resolved - This incident has been resolved.