Navan incident

Hotel search performance degraded

Minor Resolved View vendor source →

Navan experienced a minor incident on August 10, 2026 affecting Travel, lasting 3h 33m. The incident has been resolved; the full update timeline is below.

Started
Aug 10, 2026, 05:51 PM UTC
Resolved
Aug 10, 2026, 09:24 PM UTC
Duration
3h 33m
Detected by Pingoru
Aug 10, 2026, 05:51 PM UTC

Affected components

Travel

Update timeline

  1. identified Aug 10, 2026, 05:51 PM UTC

    Status: Identified Navan is currently experiencing a temporary disruption with hotel searches. As a result, some hotel inventory is unavailable. Our engineering team is actively working to restore full service. We apologize for this inconvenience and appreciate your patience. Affected components Travel (Degraded performance)

  2. monitoring Aug 10, 2026, 06:08 PM UTC

    Status: Monitoring We have implemented a fix for the hotel search performance issue and are monitoring the situation closely. Hotel availability should be returning to normal. However, some inventory is still impacted and we continue to monitor. If you continue to experience issues, please contact support. We apologize for the disruption. Affected components Travel (Degraded performance)

  3. resolved Aug 10, 2026, 09:24 PM UTC

    Status: Resolved The hotel inventory issue has been fully resolved. All hotel search and booking functionality has been restored. Thank you for your patience during this incident. If you continue to experience any issues, please contact our support team. Affected components Travel (Operational)