Natlink experienced a minor incident on September 4, 2025 affecting Safety Monitoring and Map service, lasting 5h 49m. The incident has been resolved; the full update timeline is below.
Affected components
Safety MonitoringMap service
Update timeline
- investigating Sep 04, 2025, 08:18 AM UTC
We're currently investigating a potential issue affecting some users. You may experience delays or errors when accessing our service. Our engineering team is actively working to identify the cause. We will provide an update as soon as more information becomes available.
- investigating Sep 04, 2025, 08:27 AM UTC
Some users experiencing issues with Safety-features of the app. We are investigating the issue.
- monitoring Sep 04, 2025, 11:22 AM UTC
A fix has been deployed and we're monitoring the results. Safety function back to normal functionality.
- resolved Sep 04, 2025, 02:07 PM UTC
This incident has been resolved.