Natlink incident
Issue with location data from WeHunt GPS/GPS II devices
Natlink experienced a major incident on September 11, 2026 affecting Tracking Service, lasting 56m. The incident has been resolved; the full update timeline is below.
Affected components
Tracking Service
Update timeline
- investigating Sep 11, 2026, 08:19 AM UTC
WeHunt GPS and WeHunt GPS II devices are not sending their position to our servers. An affected device may appear offline in the app, or show an old position, even though the device is switched on and working normally. Other collar models are not affected. We are investigating and will post an update as soon as we know more.
- identified Sep 11, 2026, 08:47 AM UTC
The issue has been identified and a fix is being implemented.
- resolved Sep 11, 2026, 09:16 AM UTC
Location data from WeHunt GPS and WeHunt GPS II devices is working normally again. Thank you for your patience.