Natlink incident

Service Disruption Detected affecting support services

Major Resolved View vendor source →

Natlink experienced a major incident on December 5, 2025 affecting Cloud Providers, lasting 1h 37m. The incident has been resolved; the full update timeline is below.

Started
Dec 05, 2025, 09:13 AM UTC
Resolved
Dec 05, 2025, 10:50 AM UTC
Duration
1h 37m
Detected by Pingoru
Dec 05, 2025, 09:13 AM UTC

Affected components

Cloud Providers

Update timeline

  1. investigating Dec 05, 2025, 09:13 AM UTC

    We're currently investigating a potential issue affecting some users. You may experience delays or errors when accessing our service. Our engineering team is actively working to identify the cause. We will provide an update as soon as more information becomes available.

  2. monitoring Dec 05, 2025, 09:38 AM UTC

    Third party cloud operator issue affected the functionality of our support services. A fix has been deployed and were monitoring the results.

  3. resolved Dec 05, 2025, 10:50 AM UTC

    Support services functioning normally, apologies for the inconvenience.