Natlink incident

Artemis, Supra, G10i, G1000, G500, G400FI devices not sending location

Notice Resolved View vendor source →

Natlink experienced a notice incident on December 19, 2025 affecting Tracking Service, lasting 3h 38m. The incident has been resolved; the full update timeline is below.

Started
Dec 19, 2025, 08:11 AM UTC
Resolved
Dec 19, 2025, 11:50 AM UTC
Duration
3h 38m
Detected by Pingoru
Dec 19, 2025, 08:11 AM UTC

Affected components

Tracking Service

Update timeline

  1. investigating Dec 19, 2025, 08:11 AM UTC

    We have noticed downtime in location sending by Artemis, Supra, G10i, G1000, G500, G400FI devices between 8:50 and 9:03 CET Issue has since been alleviated and we are monitoring the situation.

  2. monitoring Dec 19, 2025, 08:12 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Dec 19, 2025, 11:50 AM UTC

    This incident has been resolved.