Nanonets incident

High Load Causing 500 Errors & Latency on app.nanonets.com

Minor Resolved View vendor source →

Nanonets experienced a minor incident on January 29, 2025, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jan 29, 2025, 10:42 AM UTC
Resolved
Jan 29, 2025, 10:30 AM UTC
Duration
—
Detected by Pingoru
Jan 29, 2025, 10:42 AM UTC

Update timeline

  1. resolved Jan 29, 2025, 10:42 AM UTC

    Between 3:47 PM and 04:02 PM IST, intermittent 500 errors and high response times were observed for models on app.nanonets.com due to high system load. We have scaled our infrastructure to handle the increased demand and we are implementing proactive measures to manage such loads more effectively in the future.