Is Nanonets down?
Last checked 3m agoNo incidents right now.
Nanonets is operational right now. Last checked 3m ago; the most recent incident resolved 28d ago.
Real-time Nanonets status, recent outages, and incident history: pulled directly from Nanonets's official status page at status.nanonets.com every 5 minutes. Pingoru tracks 5 Nanonets services and has captured 2 incidents in the last 90 days (99.67% uptime). Get email, Slack, Discord, or webhook alerts the moment Nanonets reports a new incident, free for 3 monitors, no credit card.
Recent outages & incidents
Past 90 days-
Timeline · 4 updates
- investigating · Oct 01, 2026, 07:46 PM UTC
Some of our models are seeing intermittent failures due to an ongoing issue with Google Cloud Platform (GCP). We're investigating, working with GCP, and applying mitigations to reduce the impact. We'll post another update sooner if anything changes. We apologize for the disruption
- monitoring · Oct 01, 2026, 09:34 PM UTC
Error rates have dropped after we made some configuration changes. Services are partially restored, and some requests may still fail intermittently. We're continuing to work on full recovery and will keep you posted with further updates
- monitoring · Oct 01, 2026, 09:36 PM UTC
We are continuing to monitor for any further issues.
- resolved · Oct 02, 2026, 12:48 AM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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- API
Timeline · 5 updates
- investigating · Sep 21, 2026, 03:21 PM UTC
We are currently investigating this issue.
- identified · Sep 21, 2026, 03:52 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring · Sep 21, 2026, 04:49 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved · Sep 21, 2026, 04:55 PM UTC
This incident has been resolved.
- postmortem · Sep 21, 2026, 05:35 PM UTC
On 21st September 2026 between 15:00 UTC and 16:30 UTC, some customers experienced delayed document processing and intermittent request failures across multiple models. The cause was an internal resource-accounting component in our model gateway that entered a repeated retry loop. This exhausted connection capacity on the affected service and caused a subset of processing nodes to restart, slowing throughput. We identified the root cause and applied a configuration change that resolved the issue, with service returning to normal by 15:30 UTC and most files were processed before 16:30 UTC. A permanent fix to the underlying component is being rolled out, along with additional monitoring to detect this condition earlier. We sincerely apologize for the inconvenience this caused and we are implementing stricter safeguards to prevent a recurrence
Latest: On 21st September 2026 between 15:00 UTC and 16:30 UTC, some customers experienced delayed document processing and intermittent request failures across multiple models. The cause w…
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Incident record
Since April 2026 · Statuspage by Atlassian · 5 components checked every 5 minutesThe longest incident in the last year, High Response Times for Instant learning models in US region on December 3, 2025, ran for 6 hours. 2 maintenance windows announced in the same period.
Most affected components, last 12 months
- API15
- Web App3
- Website2
Latest incidents
- Service Disruption Due to Google Cloud Outage - app.nanonets.com
Some of our models are seeing intermittent failures due to an ongoing issue with Google Cloud Platform (GCP). We're investigating, working with GCP, and…
- Delayed file processing for models in app.nanonets.com
We are currently investigating this issue.
- Delayed file processing for ILM models in app.nanonets.com
We are currently investigating this issue.
- Started Oct 01, 2026, 07:46 PM UTC · Resolved Oct 02, 2026, 12:48 AM UTC · 5h 1m
- Started Sep 21, 2026, 03:21 PM UTC · Resolved Sep 21, 2026, 04:55 PM UTC · 1h 34m