Nanonets incident

App is down in US region

Critical Resolved View vendor source →

Nanonets experienced a critical incident on February 1, 2025 affecting API and Web App and 1 more component, lasting 17m. The incident has been resolved; the full update timeline is below.

Started
Feb 01, 2025, 02:03 AM UTC
Resolved
Feb 01, 2025, 02:21 AM UTC
Duration
17m
Detected by Pingoru
Feb 01, 2025, 02:03 AM UTC

Affected components

APIWeb AppWebsite

Update timeline

  1. investigating Feb 01, 2025, 02:03 AM UTC

    We are currently investigating this issue.

  2. identified Feb 01, 2025, 02:17 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Feb 01, 2025, 02:19 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Feb 01, 2025, 02:21 AM UTC

    This incident has been resolved.