Nanonets incident

File processing degradation for instant learning models on US region

Major Resolved View vendor source →

Nanonets experienced a major incident on May 16, 2025 affecting API and Web App, lasting 1h 14m. The incident has been resolved; the full update timeline is below.

Started
May 16, 2025, 02:59 PM UTC
Resolved
May 16, 2025, 04:14 PM UTC
Duration
1h 14m
Detected by Pingoru
May 16, 2025, 02:59 PM UTC

Affected components

APIWeb App

Update timeline

  1. investigating May 16, 2025, 02:59 PM UTC

    We are currently investigating this issue.

  2. resolved May 16, 2025, 04:14 PM UTC

    This incident has been resolved.