Nanonets incident

Delayed file processing for all models using async api in app.nanonets.com

Notice Resolved View vendor source →

Nanonets experienced a notice incident on April 29, 2025 affecting API, lasting —. The incident has been resolved; the full update timeline is below.

Started
Apr 29, 2025, 02:53 PM UTC
Resolved
Apr 29, 2025, 02:53 PM UTC
Duration
—
Detected by Pingoru
Apr 29, 2025, 02:53 PM UTC

Affected components

API

Update timeline

  1. resolved Apr 29, 2025, 02:53 PM UTC

    Between 02:05 PM UTC and 02:42 PM UTC, some files experienced delayed processing on app.nanonets.com due to a sudden spike in load, which triggered system upscaling. This temporarily caused a backlog. We've identified the bottleneck, cleared the queue. All systems are operational now.