names.co.uk incident

Problem with our internal systems

Notice Resolved View vendor source →

names.co.uk experienced a notice incident on July 16, 2019, lasting 26m. The incident has been resolved; the full update timeline is below.

Started
Jul 16, 2019, 02:51 PM UTC
Resolved
Jul 16, 2019, 03:18 PM UTC
Duration
26m
Detected by Pingoru
Jul 16, 2019, 02:51 PM UTC

Update timeline

  1. investigating Jul 16, 2019, 02:51 PM UTC

    Due to a fault with our internal customer management system, we are unable to efficiently deal with telephone enquiries. Due to this, we recommend that customers create a Support ticket through their Control Panels, and we will respond back as soon as we can. We apologise for any inconvenience this may cause.

  2. resolved Jul 16, 2019, 03:18 PM UTC

    This incident has been resolved.