names.co.uk incident

Telephone System - Intermittent Call Drops

Minor Resolved View vendor source →

names.co.uk experienced a minor incident on October 24, 2019 affecting Phone System, lasting 21h 44m. The incident has been resolved; the full update timeline is below.

Started
Oct 24, 2019, 03:44 PM UTC
Resolved
Oct 25, 2019, 01:29 PM UTC
Duration
21h 44m
Detected by Pingoru
Oct 24, 2019, 03:44 PM UTC

Affected components

Phone System

Update timeline

  1. investigating Oct 24, 2019, 03:44 PM UTC

    We are currently experiencing intermittent call drops on our incoming lines. This has been raised as a fault with BT, who are investigating this as a priority. We apologise to any customers who may have been affected by this whilst talking to one of our advisors, and we will update this notification as soon as we have news from BT.

  2. resolved Oct 25, 2019, 01:29 PM UTC

    This incident has been resolved.