names.co.uk experienced a notice incident on January 7, 2020, lasting 10h 32m. The incident has been resolved; the full update timeline is below.
Update timeline
- identified Jan 07, 2020, 09:57 PM UTC
From 19:00 on Tuesday 6th January one of our fibre carriers has had failure on their network which has affect one of our redundant path circuits between data centres. We are not expecting any disruption as this is currently a backup path however we are at-risk until the supplier completes repairs and restores the service, at which point our network will be back to normal resilient operation.
- monitoring Jan 08, 2020, 12:54 AM UTC
Engineers have been working on the failed equipment, The circuit has returned to service but we haven't been given the all clear by the supplier yet. we will continue to monitor the situation.
- resolved Jan 08, 2020, 08:29 AM UTC
Suppier notified repair completed at 01:00 am no issuses detected through out the night