names.co.uk incident

Emergency UPS Maintenance

Notice Resolved View vendor source →

names.co.uk experienced a notice incident on February 26, 2020, lasting 1h 38m. The incident has been resolved; the full update timeline is below.

Started
Feb 26, 2020, 10:13 AM UTC
Resolved
Feb 26, 2020, 11:52 AM UTC
Duration
1h 38m
Detected by Pingoru
Feb 26, 2020, 10:13 AM UTC

Update timeline

  1. identified Feb 26, 2020, 10:13 AM UTC

    We have discovered a fan issue in one of our UPS systems and we have opted to replace it. The fan in question is related to the bypass module itself and so we have transferred load away using our STS and have put the unit in maintenance bypass. This should not affect service but should be considered at-risk until further notice.

  2. resolved Feb 26, 2020, 11:52 AM UTC

    The fan module has now been replaced and the UPS is back to normal operation.