names.co.uk experienced a major incident on May 26, 2020 affecting Network, lasting 9h 9m. The incident has been resolved; the full update timeline is below.
Affected components
Network
Update timeline
- investigating May 26, 2020, 08:37 AM UTC
Overnight maintenance by one of our suppliers has resulted in an outage of one network path out of our Reading datacentre. Traffic will be going via another path, which has plenty of capacity, but connectivity to our Reading datacentre is at risk until this is resolved. We have raised this with our supplier and they are investigating.
- resolved May 26, 2020, 05:47 PM UTC
This issue has been resolved by our supplier.