names.co.uk experienced a critical incident on April 16, 2021 affecting Phone System, lasting 47m. The incident has been resolved; the full update timeline is below.
Affected components
Phone System
Update timeline
- investigating Apr 16, 2021, 02:19 PM UTC
We're currently experiencing issues with our phone lines. This is being looked into as a matter of urgency and we hope to have them back up and running soon. In the meantime, if you have an urgent query please drop us a message or raise a ticket from your Online Control Panel at https://login.names.co.uk/login and we will get back to you as quickly as possible.
- resolved Apr 16, 2021, 03:07 PM UTC
The issues with our phone lines have now been resolved. We apologise for any inconvenience caused and thank you for your patience.