names.co.uk experienced a critical incident on April 9, 2021 affecting Phone System, lasting 34d 22h. The incident has been resolved; the full update timeline is below.
Affected components
Phone System
Update timeline
- investigating Apr 09, 2021, 11:37 AM UTC
We are currently aware of an issue with the phone lines for our office, as a result the local 01905 numbers are not available. This is being investigated by our phone provider. You can still reach our teams on the following numbers: 0345 363 363 2 – Sales 0345 363 363 3 – Customer Care 0345 363 363 4 – Technical Support 0345 363 363 5 – Dedicated Servers Support 0345 363 363 6 - Domain Administration
- resolved May 14, 2021, 09:39 AM UTC
This incident has been resolved.