names.co.uk experienced a critical incident on March 26, 2024 affecting Phone System, lasting 15m. The incident has been resolved; the full update timeline is below.
Affected components
Phone System
Update timeline
- investigating Mar 26, 2024, 10:37 AM UTC
We are currently unable to receive incoming telephone calls to our Contact Centre. This has been reported to our telephone provider and is being investigated as a priority. For any urgent enquiries, please create a support enquiry through your Online Control Panel - our team is standing by ready to assist. We will update this message once service has been restored.
- resolved Mar 26, 2024, 10:53 AM UTC
Telephone lines are now back up and we look forward to speaking to you once more.