names.co.uk experienced a critical incident on May 16, 2024 affecting Phone System, lasting 45m. The incident has been resolved; the full update timeline is below.
Affected components
Phone System
Update timeline
- investigating May 16, 2024, 07:25 AM UTC
We are currently unable to receive incoming telephone calls to our Contact Centre. This has been reported to our telephone provider and is being investigated as a priority. For any urgent enquiries, please create a support enquiry through your Online Control Panel - our team is standing by ready to assist. We will update this message once service has been restored
- resolved May 16, 2024, 08:11 AM UTC
This incident has been resolved.