names.co.uk incident

Problem with telephone lines

Critical Resolved View vendor source →

names.co.uk experienced a critical incident on May 12, 2026 affecting Phone System, lasting 1h 13m. The incident has been resolved; the full update timeline is below.

Started
May 12, 2026, 11:20 AM UTC
Resolved
May 12, 2026, 12:34 PM UTC
Duration
1h 13m
Detected by Pingoru
May 12, 2026, 11:20 AM UTC

Affected components

Phone System

Update timeline

  1. investigating May 12, 2026, 11:20 AM UTC

    Apologies if you're trying to contact us. We're currently experiencing a problem with our phone lines. Engineers are on the case but, in the meantime, please submit any urgent enquiries through your Online Control Panel, and we'll get back to you as quickly as we can.

  2. investigating May 12, 2026, 12:34 PM UTC

    Phone lines are now operational. Thank you for your patience.

  3. resolved May 12, 2026, 12:34 PM UTC

    This incident has been resolved.