Namecheap Outage History

Started Aug 14, 2026, 02:48 PM UTC· resolved Aug 14, 2026, 02:48 PM UTC

1. investigating Aug 14, 2026, 02:48 PM UTC

   Dear Customers, We are experiencing temporary issues with the websites hosted with the EasyWP service. The issue has been escalated to the responsible team to have it resolved as soon as possible. Websites pointed to the ALIASes and IP addresses below may experience downtime: ingress-bonde.ewp.live – IP 63.250.43.1 | 63.250.43.2 ingress-cil.ewp.live – IP 63.250.43.3 | … Continue reading Temporary Technical Issues with EasyWP pointed to ingress-bonde.ewp.live and ingress-cil.ewp.live | August 14, 2026 → The post Temporary Technical Issues with EasyWP pointed to ingress-bonde.ewp.live and ingress-cil.ewp.live | August 14, 2026 appeared first on Namecheap Status.

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Started Aug 13, 2026, 12:35 PM UTC· resolved Aug 13, 2026, 12:35 PM UTC

1. investigating Aug 13, 2026, 12:35 PM UTC

   Dear Customers, Our site namecheap.com is currently undergoing an emergency maintenance due to a power outage affecting our datacenter in Phoenix. Our Shared, VPS and Dedicated servers are experiencing temporary network issues at the moment as well. The websites may become temporary unavailable, load slowly or respond with 503 error. The hosting panel accesses may be … Continue reading Namecheap.com, Hosting Services, DNS Service, Private Email, EasyWP, Helpdesk Emergency Maintenance → The post Namecheap.com, Hosting Services, DNS Service, Private Email, EasyWP, Helpdesk Emergency Maintenance appeared first on Namecheap Status.

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Started Aug 13, 2026, 12:22 PM UTC· resolved Aug 13, 2026, 12:34 PM UTC

1. investigating Aug 13, 2026, 12:22 PM UTC

   Dear Customers, We’re currently experiencing issues with our support helpdesk. This means we are unable to process emails, but we can still assist you via live Chat. Head to our Help Center, and click the widget located in the bottom right. Our team is working to resolve the issue ASAP, and we’ll keep this post … Continue reading Issues with the Email Support Helpdesk- August 13, 2026 → The post Issues with the Email Support Helpdesk- August 13, 2026 appeared first on Namecheap Status.

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Started Aug 12, 2026, 02:42 PM UTC· resolved Aug 17, 2026, 12:22 PM UTC

1. scheduled Aug 12, 2026, 02:42 PM UTC

   Dear clients, We would like to inform you about the upcoming software maintenance that will take place on Friday, August 14, at 3:00 AM EDT | 07:00 UTC. Affected servers:Regular: 171, 220Maintenance window: 8 hours.Expected downtime: up to 10 minutes twice.Impact: the affected server will be unavailable during the downtime. Once maintenance starts, we will update you via this … Continue reading [PLANNED] SCHEDULED SOFTWARE MAINTENANCE ON SHARED SERVERS | AUGUST 14, 2026 → The post [PLANNED] SCHEDULED SOFTWARE MAINTENANCE ON SHARED SERVERS | AUGUST 14, 2026 appeared first on Namecheap Status.

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Started Aug 12, 2026, 02:41 PM UTC· resolved Aug 15, 2026, 03:12 AM UTC

1. scheduled Aug 12, 2026, 02:41 PM UTC

   Dear clients, We would like to inform you about the upcoming software maintenance that will take place on Thursday, August 13, at 3:00 AM EDT | 07:00 UTC. Affected servers: Regular: 360, 362, 364Maintenance window: 8 hours.Expected downtime: up to 10 minutes twice.Impact: the affected server will be unavailable during the downtime. Once maintenance starts, we will update you … Continue reading [PLANNED] SCHEDULED SOFTWARE MAINTENANCE ON SHARED SERVERS | AUGUST 13, 2026 → The post [PLANNED] SCHEDULED SOFTWARE MAINTENANCE ON SHARED SERVERS | AUGUST 13, 2026 appeared first on Namecheap Status.

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Started Aug 11, 2026, 01:54 PM UTC· resolved Aug 15, 2026, 05:17 PM UTC

1. scheduled Aug 11, 2026, 01:54 PM UTC

   Dear Customers, We would like to inform you that we are going to perform backup maintenance on the EasyWP platform. It will start on Friday, August 14, at 04:00 AM EDT | 08:00 UTC. The maintenance is related only to the websites pointed to these Aliases and IP addresses:ingress-florina.ewp.live – 63.250.43.136 | 63.250.43.137ingress-fomalhaut.ewp.live – 63.250.43.138 … Continue reading [Planned] Backup Maintenance on EasyWP | August 14, 2026 → The post [Planned] Backup Maintenance on EasyWP | August 14, 2026 appeared first on Namecheap Status.

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Started Aug 10, 2026, 02:44 PM UTC· resolved Aug 11, 2026, 02:23 PM UTC

1. scheduled Aug 10, 2026, 02:44 PM UTC

   Dear Customers, Please be informed that the maintenance will take place on Monday, August 10, at 11:00 AM EDT | 15:00 UTC. The main purpose of the maintenance is to ensure that the server continues to deliver optimum performance. Maintenance window: 4 days;Expected network downtime: up to 15 min per VM;Affected services: kvmnode97;Impact: During the downtime period, VPS hosting services … Continue reading [PLANNED] SCHEDULED HARDWARE MAINTENANCE ON VPS HOSTING | AUGUST 10, 2026 → The post [PLANNED] SCHEDULED HARDWARE MAINTENANCE ON VPS HOSTING | AUGUST 10, 2026 appeared first on Namecheap Status.

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Started Aug 10, 2026, 12:22 PM UTC· resolved Aug 10, 2026, 12:22 PM UTC

1. investigating Aug 10, 2026, 12:22 PM UTC

   Dear Customers, We regret to let you know that our upstream provider SSL.com CA is currently experiencing issues with their servers.Thus, you may face issues with changing the Domain Control Validation method or resending the validation email in your account We keep in touch with SSL.com CA technical support and will be glad to keep … Continue reading [Updated] Issues with changing validation method and resending validation email from SSL.com CA – August 10, 2026 → The post [Updated] Issues with changing validation method and resending validation email from SSL.com CA – August 10, 2026 appeared first on Namecheap Status.

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Started Aug 10, 2026, 11:25 AM UTC· resolved Aug 10, 2026, 11:25 AM UTC

1. investigating Aug 10, 2026, 11:25 AM UTC

   Dear Customers, We regret to inform you that Private Email Service is experiencing temporary login issues that have caused the webmail interface and email clients’ connections to become unavailable for some users. Only legacy Private Email plans that were purchased before June 2, 2026. Unfortunately, we do not have any ETA so far. We will … Continue reading Private Email Webmail Accessibility -Temporary Technical Issue → The post Private Email Webmail Accessibility -Temporary Technical Issue appeared first on Namecheap Status.

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Started Aug 07, 2026, 05:34 PM UTC· resolved Aug 07, 2026, 05:34 PM UTC

1. investigating Aug 07, 2026, 05:34 PM UTC

   Dear Customers, We are currently experiencing issues with the top-up process via BTCPay. This payment method was disabled on our website until the issue is resolved. In the meantime, we recommend using another method of payment such as credit cards (we accept direct Visa, MasterCard, Discover, and American Express payments), PayPal, or top up your … Continue reading Issues with Top-Up process using BTCPay → The post Issues with Top-Up process using BTCPay appeared first on Namecheap Status.

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Started Jul 28, 2026, 07:00 AM UTC· resolved Aug 04, 2026, 01:10 PM UTC

1. scheduled Jul 28, 2026, 07:00 AM UTC

   Dear Customers, This announcement is to inform you about the upcoming scheduled maintenance that is going to take place on our website Namecheap.com on August 04, 2026. During the maintenance, the website will be unavailable for some time and you will see our maintenance page. Also, during this planned service window, we will not be able to … Continue reading [Planned] Namecheap.com Website Maintenance, August 04, 2026 → The post [Planned] Namecheap.com Website Maintenance, August 04, 2026 appeared first on Namecheap Status.

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Started Jul 27, 2026, 06:19 PM UTC· resolved Jul 27, 2026, 06:19 PM UTC

1. in progress Jul 27, 2026, 06:19 PM UTC

   Dear Customers, There are some network issues between Cloudflare and Namecheap hosting servers. There might be “Cloudflare 522” errors on hosted websites. Our Tech team is investigating the issue. It looks like the issue is on Cloudflare side. You can pause the Cloudflare on your domains to fix the issue. Here is the needed guide: … Continue reading [ONGOING] TEMPORARY NETWORK ISSUES BETWEEN CLOUDFLARE AND NAMECHEAP HOSTING SERVERS | JULY 27, 2026 → The post [ONGOING] TEMPORARY NETWORK ISSUES BETWEEN CLOUDFLARE AND NAMECHEAP HOSTING SERVERS | JULY 27, 2026 appeared first on Namecheap Status.

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Started Jul 24, 2026, 10:45 AM UTC· resolved Jul 24, 2026, 10:45 AM UTC

1. investigating Jul 24, 2026, 10:45 AM UTC

   Dear Customers, We are currently experiencing issues with the Domain Registration page. .CA Domains might appear as unavailable on the domain search page and some registration orders may fail. This issue is currently being handled by our team of developers, and we are doing our best to resolve it as quickly as possible. We will … Continue reading Issues with .CA domain search → The post Issues with .CA domain search appeared first on Namecheap Status.

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Started Jul 19, 2026, 04:00 PM UTC· resolved Jul 26, 2026, 08:32 PM UTC

1. scheduled Jul 19, 2026, 04:00 PM UTC

   Dear Customers, This is to let you know that .SG domain Registry will be performing a scheduled maintenance on July 25th, 2026. Domain availability checks, registrations, renewals, updates, and WHOIS availability checks may not be possible for the following TLDs: .COM.SG and .SG. We recommend not to trigger these service requests as they may result in partial or complete failure. DNS … Continue reading [PLANNED] .SG DOMAINS UPSTREAM PLATFORM SCHEDULED MAINTENANCE – July 25th, 2026 → The post [PLANNED] .SG DOMAINS UPSTREAM PLATFORM SCHEDULED MAINTENANCE – July 25th, 2026 appeared first on Namecheap Status.

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Started Jul 16, 2026, 07:34 PM UTC· resolved Jul 16, 2026, 07:34 PM UTC

1. investigating Jul 16, 2026, 07:34 PM UTC

   Dear Customers, Today, July 21, 2026, we are experiencing issues with our hosting servers located in Phoenix. There might be time-out errors on hosted websites and cPanel accounts, mail service issues and malfunction of other server-related services. Unfortunately, we do not have an ETA for the issue’s resolution as of now. We sincerely apologize for … Continue reading [UNPLANNED]: ISSUES WITH SHARED HOSTING PACKAGES LOCATED IN PHOENIX → The post [UNPLANNED]: ISSUES WITH SHARED HOSTING PACKAGES LOCATED IN PHOENIX appeared first on Namecheap Status.

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Started Jul 13, 2026, 03:13 PM UTC· resolved Jul 13, 2026, 03:13 PM UTC

1. investigating Jul 13, 2026, 03:13 PM UTC

   Dear Customers, Our namecheap.com site may be temporarily unavailable. You may get error 502 trying to access our website. Our internal tools are also affected, which may result in slower response times for support requests. Our technical team is looking into this right now. They are doing their best to get it resolved as soon as possible. … Continue reading Connectivity Issues with NAMECHEAP.COM → The post Connectivity Issues with NAMECHEAP.COM appeared first on Namecheap Status.

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Started Jul 08, 2026, 10:19 PM UTC· resolved Jul 08, 2026, 10:19 PM UTC

1. in progress Jul 08, 2026, 10:19 PM UTC

   Dear clients, We are currently experiencing an issue affecting access to cPanel and WHM on some VPS and Dedicated servers due to a problem on the cPanel side related to license validation. The issue has been identified as a problem on the cPanel side, and their team is working to resolve it. Our team is … Continue reading [ONGOING] TEMPORARY CPANEL AND WHM ACCESS ISSUES ON VPS AND DEDICATED SERVERS → The post [ONGOING] TEMPORARY CPANEL AND WHM ACCESS ISSUES ON VPS AND DEDICATED SERVERS appeared first on Namecheap Status.

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Started Jul 03, 2026, 12:04 PM UTC· resolved Jul 07, 2026, 05:18 PM UTC

1. scheduled Jul 03, 2026, 12:04 PM UTC

   Dear clients, We would like to inform you about the upcoming software maintenance that will take place on Monday, July 6, 2026, at 3:00 AM EDT | 07:00 UTC. Maintenance window: 9 hoursExpected downtime: up to 10 minutes twice per server.Impact: affected servers will be unavailable during the downtime. Affected servers:Regular: 330Premium: 706, 293Business: 168, 172 Once maintenance … Continue reading [Planned] SCHEDULED SOFTWARE MAINTENANCE ON SHARED SERVERS | JULY 6, 2026 → The post [Planned] SCHEDULED SOFTWARE MAINTENANCE ON SHARED SERVERS | JULY 6, 2026 appeared first on Namecheap Status.

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Started Jun 23, 2026, 06:28 AM UTC· resolved Jun 23, 2026, 06:28 AM UTC

1. investigating Jun 23, 2026, 06:28 AM UTC

   Dear Customers, We regret to inform you that we are facing connectivity issues with the Registry that operates .COM and .NET domains. As a result, registrations and renewals of .COM and .NET domains may not be processed correctly. Your failed orders will be either refunded to the payment source or reprocessed by our Billing Team. … Continue reading Connectivity Issues with .COM and .NET Domains Registry → The post Connectivity Issues with .COM and .NET Domains Registry appeared first on Namecheap Status.

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Started Jun 22, 2026, 04:06 PM UTC· resolved Jun 22, 2026, 04:06 PM UTC

1. in progress Jun 22, 2026, 04:06 PM UTC

   Dear Customers, We regret to let you that we are facing issues with the activation of SSL certificates on Shared Hosting plans. We keep in touch with our technical team and will keep you updated. Feel free to contact our SSL support team via Live Chat or send an email to [email protected] if you have … Continue reading [Ongoing] Issues with the SSL certificate activations on Shared Hosting plans – June 22, 2026 → The post [Ongoing] Issues with the SSL certificate activations on Shared Hosting plans – June 22, 2026 appeared first on Namecheap Status.

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Started Jun 20, 2026, 01:34 PM UTC· resolved Jun 25, 2026, 12:12 PM UTC

1. investigating Jun 20, 2026, 01:34 PM UTC

   Dear Customers, We regret to inform you that we are facing connectivity issues with the Registry that operates .CX domains. As a result, registrations, renewals and domain management of .CX domains may not be processed correctly. You might face the “No free connections” or “Registry connection issue” errors. Your failed orders will be either refunded … Continue reading Connectivity Issues with .CX Domains Registry → The post Connectivity Issues with .CX Domains Registry appeared first on Namecheap Status.

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Started Jun 18, 2026, 04:20 PM UTC· resolved Jun 20, 2026, 06:58 PM UTC

1. scheduled Jun 18, 2026, 04:20 PM UTC

   Dear clients, We would like to inform you about the upcoming software maintenance that will take place on Friday, June 19, 2026, at 3:00 AM EDT | 07:00 UTC. Maintenance window: 9 hoursExpected downtime: Up to 10 minutes twice per server. Affected servers:Premium: 206, 338, 347, 705Business: 180, 192 Once the maintenance starts, we will be updating you via … Continue reading [PLANNED] SCHEDULED SOFTWARE MAINTENANCE ON SHARED SERVERS | JUNE 19, 2026 → The post [PLANNED] SCHEDULED SOFTWARE MAINTENANCE ON SHARED SERVERS | JUNE 19, 2026 appeared first on Namecheap Status.

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Started Jun 17, 2026, 06:09 AM UTC· resolved Jun 22, 2026, 04:14 PM UTC

1. investigating Jun 17, 2026, 06:09 AM UTC

   Dear Customers, This is to let you know that scheduled maintenance will be performed on our forwarding and DNS infrastructure. The maintenance window is as follows: 04:00 AM – 07:25 AM EDT | 08:00 – 11:25 UTC No downtime is expected during this maintenance period. In the event of unexpected issues, propagation of newly created … Continue reading Infrastructure Maintenance: CEPH Cluster Upgrade, June 24, 2026 → The post Infrastructure Maintenance: CEPH Cluster Upgrade, June 24, 2026 appeared first on Namecheap Status.

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Started Jun 11, 2026, 06:36 PM UTC· resolved Jun 11, 2026, 06:36 PM UTC

1. investigating Jun 11, 2026, 06:36 PM UTC

   Dear Customers, We regret to inform you that our upstream provider Sectigo is currently experiencing issues with their signing servers. As a result, certificates may be issued and delivered with a significant delay. Unfortunately, we do not have an ETA for the issue’s resolution. We are communicating with Sectigo CA technical support and will keep … Continue reading Delay in SSL certificate issuance – June 11, 2026 → The post Delay in SSL certificate issuance – June 11, 2026 appeared first on Namecheap Status.

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Started Jun 11, 2026, 01:08 PM UTC· resolved Jun 11, 2026, 01:08 PM UTC

1. investigating Jun 11, 2026, 01:08 PM UTC

   Dear Customers, We regret to let you know that we are experiencing an issue with our email support helpdesk. As a result, emails may be processed with a delay. Our team is investigating the issue and will keep you updated via this post. Still, we are ready to assist you in chats. Head to our Help … Continue reading Issues with the Email Support Helpdesk – June 11, 2026 → The post Issues with the Email Support Helpdesk – June 11, 2026 appeared first on Namecheap Status.

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