Namecheap Outage History

Started Jun 10, 2026, 03:20 PM UTC· resolved Oct 20, 2026, 10:25 PM UTC

1. investigating Jun 10, 2026, 03:20 PM UTC

   Dear Customers, This is to let you know that due to the wind-down of the corresponding upstream provider all Namecheap Handshake TLDs are no longer available for new registrations, renewals, transfers or management. The existing domains with the current setup will continue to operate. Thank you for your patience and understanding. Kind regards,Namecheap Support Team The post Namecheap Handshake TLDs Update appeared first on Namecheap Status.

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Started Jun 08, 2026, 06:02 PM UTC· resolved Jun 08, 2026, 06:02 PM UTC

1. investigating Jun 08, 2026, 06:02 PM UTC

   Dear Customers, We regret to inform you that our upstream provider Sectigo is currently experiencing issues with their signing servers. As a result, certificates may be issued and delivered with a slight delay. Unfortunately, we do not have an ETA for the issue’s resolution. We are communicating with Sectigo CA technical support and will keep … Continue reading Delay in SSL certificate issuance – June 8, 2026 → The post Delay in SSL certificate issuance – June 8, 2026 appeared first on Namecheap Status.

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Started Jun 08, 2026, 12:28 PM UTC· resolved Jun 08, 2026, 12:28 PM UTC

1. investigating Jun 08, 2026, 12:28 PM UTC

   Dear Customers, We are experiencing temporary technical issues that affect the Supersonic CDN service. As a result, some websites connected to the Supersonic CDN service can experience temporary intermittent 500/502/503/504 errors and display the “We’re having trouble connecting” page. The issue has been escalated to the responsible team. Unfortunately, we do not have any ETA. … Continue reading Temporary Technical Issues with the Supersonic CDN service – JUNE 08, 2026 → The post Temporary Technical Issues with the Supersonic CDN service – JUNE 08, 2026 appeared first on Namecheap Status.

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Started Jun 04, 2026, 08:03 AM UTC· resolved Jun 04, 2026, 08:03 AM UTC

1. investigating Jun 04, 2026, 08:03 AM UTC

   Dear Customers, We are currently facing issues with the registrations and renewals of domain names with different TLDs. Your domain registration orders may fail without an error message. Internal error occurred while calling service provider. The domain renewals – A task was canceled. Our technology team is working on the issue and doing their best … Continue reading Issues with domain name registrations/renewals → The post Issues with domain name registrations/renewals appeared first on Namecheap Status.

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Started May 28, 2026, 03:12 PM UTC· resolved May 28, 2026, 03:12 PM UTC

1. investigating May 28, 2026, 03:12 PM UTC

   Dear Customers, We regret to inform you that the Private Email service is currently experiencing temporary issues with accessing the Private Email webmail at https://privateemail.com. Users may receive the following error message: “This site can’t be reached”. Additionally, some customers might also experience IMAP/POP3 connection errors. Our team is already investigating the issue and working … Continue reading Temporary issues with the Private Email webmail access May 28, 2026 → The post Temporary issues with the Private Email webmail access May 28, 2026 appeared first on Namecheap Status.

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Started May 27, 2026, 03:28 AM UTC· resolved May 27, 2026, 03:28 AM UTC

1. investigating May 27, 2026, 03:28 AM UTC

   Dear Customers, We are experiencing temporary technical issues that affect the Supersonic CDN service. As a result, some Shared Hosting websites connected to the Supersonic CDN service can experience 502/503/504 errors and display the “We’re having trouble connecting” page. The issue has been escalated to the responsible team. Unfortunately, we do not have any ETA … Continue reading Temporary Technical Issues with the Supersonic CDN service on the Shared Hosting websites → The post Temporary Technical Issues with the Supersonic CDN service on the Shared Hosting websites appeared first on Namecheap Status.

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Started May 26, 2026, 09:04 PM UTC· resolved May 26, 2026, 09:04 PM UTC

1. investigating May 26, 2026, 09:04 PM UTC

   Dear Customers, We regret to inform you that our upstream provider Sectigo is currently experiencing issues with their signing servers. As a result, certificates may be issued and delivered with a significant delay. Unfortunately, we do not have an ETA for the issue’s resolution. We are communicating with Sectigo CA technical support and will keep … Continue reading Delay in SSL certificate issuance – May 27, 2026 → The post Delay in SSL certificate issuance – May 27, 2026 appeared first on Namecheap Status.

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Started May 25, 2026, 02:59 PM UTC· resolved May 25, 2026, 02:59 PM UTC

1. investigating May 25, 2026, 02:59 PM UTC

   Dear Customers, We are experiencing temporary technical issues that affect the Supersonic CDN service. As a result, websites connected to the Supersonic CDN service can experience 502 errors and display the “We’re having trouble connecting” page. The issue has been escalated to the responsible team. We are working hard to resolve it as quickly as … Continue reading Temporary Technical Issues with the Supersonic CDN service | May 25, 2026 → The post Temporary Technical Issues with the Supersonic CDN service | May 25, 2026 appeared first on Namecheap Status.

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Started May 23, 2026, 08:06 PM UTC· resolved May 28, 2026, 08:16 AM UTC

1. investigating May 23, 2026, 08:06 PM UTC

   Dear Customers, This is to let you know that on May 27th, 2026, we will have a scheduled service maintenance on the upstream registration platform. Domain availability checks, registrations, renewals, updates, and WHOIS availability checks may not be possible for the following TLDs: .CH, .ES, .COM.ES, .NOM.ES, .ORG.ES, .FR, .LI, .PE, .SG, .COM.SG, .COM.PE, .NET.PE, ORG.PE, .COM.AU, .NET.AU, … Continue reading (Planned) Upstream Platform Scheduled Maintenance on May 27th, 2026 → The post (Planned) Upstream Platform Scheduled Maintenance on May 27th, 2026 appeared first on Namecheap Status.

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Started May 20, 2026, 04:47 PM UTC· resolved May 20, 2026, 04:47 PM UTC

1. investigating May 20, 2026, 04:47 PM UTC

   Dear Customers, We regret to inform you that, currently, we are facing issues with hosting packages renewals. Such orders may fail with various errors. Our team is diligently working on the resolution of the issue. Unfortunately, we have no ETA so far. We will surely keep you updated on the progress. All the failed orders … Continue reading Issues with Hosting Packages Renewals → The post Issues with Hosting Packages Renewals appeared first on Namecheap Status.

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Started May 17, 2026, 02:07 PM UTC· resolved May 17, 2026, 02:07 PM UTC

1. in progress May 17, 2026, 02:07 PM UTC

   Dear clients, Our infrastructure is currently mitigating a DDoS attack. Thus, certain network segments have been temporarily withdrawn from announcements, causing temporary server downtime. Our network engineers are working to restore full connectivity as soon as possible. This post will be updated immediately when we have any new details to share. We apologize for any … Continue reading [ONGOING] Temporary unavailability of Dedicated Servers → The post [ONGOING] Temporary unavailability of Dedicated Servers appeared first on Namecheap Status.

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Started May 17, 2026, 11:51 AM UTC· resolved May 17, 2026, 11:51 AM UTC

1. investigating May 17, 2026, 11:51 AM UTC

   Dear Customers, Our Customer Support Team is currently experiencing connectivity issues, which may lead to delays in replies. Please accept our apologies as we work to resolve the issue ASAP..= To ensure your query is addressed quickly and reliably, we recommend sending an email rather than initiating a chat until we restore normal service. We … Continue reading Connectivity issues on our Customer Support team side – May 17, 2026 → The post Connectivity issues on our Customer Support team side – May 17, 2026 appeared first on Namecheap Status.

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Started May 17, 2026, 03:19 AM UTC· resolved May 17, 2026, 03:19 AM UTC

1. investigating May 17, 2026, 03:19 AM UTC

   Dear Customers, We regret to inform you that we are currently facing network issues with Namecheap Hosting servers. As a result, the hosted websites on the servers and hosting accounts were affected. Our team is actively looking for solutions and monitoring the issue resolution. Unfortunately, we have no ETA so far. We will provide updates … Continue reading TEMPORARY TECHNICAL ISSUES WITH NAMECHEAP HOSTING SERVERS | MAY 17, 2026 → The post TEMPORARY TECHNICAL ISSUES WITH NAMECHEAP HOSTING SERVERS | MAY 17, 2026 appeared first on Namecheap Status.

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Started May 17, 2026, 03:00 AM UTC· resolved May 17, 2026, 03:00 AM UTC

1. investigating May 17, 2026, 03:00 AM UTC

   Dear Customers, Currently, we are experiencing issues with the delivery of service-related Namecheap emails, such as trusted device verification, password reset, .etc. Our developers are doing their best to resolve the issue as soon as possible. Once we have any news about the email delivery, this post will be updated right away. We sincerely apologize … Continue reading TEMPORARY ISSUES WITH THE EMAILS DELIVERY → The post TEMPORARY ISSUES WITH THE EMAILS DELIVERY appeared first on Namecheap Status.

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Started May 15, 2026, 11:20 AM UTC· resolved May 15, 2026, 11:20 AM UTC

1. investigating May 15, 2026, 11:20 AM UTC

   Dear Customers, Due to recent connectivity issues affecting Namecheap.com, responses to email support requests may be delayed. For more information, please refer to the following status update:https://www.namecheap.com/status-updates/connectivity-issues-with-namecheap-com/ We sincerely appreciate your patience and understanding. Please rest assured that all email inquiries will be reviewed and processed by our support teams as soon as possible. Kind … Continue reading Delays in processing email support requests – May 15, 2026 → The post Delays in processing email support requests – May 15, 2026 appeared first on Namecheap Status.

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Started May 15, 2026, 10:43 AM UTC· resolved May 15, 2026, 10:43 AM UTC

1. investigating May 15, 2026, 10:43 AM UTC

   Dear Customers, Currently, we are experiencing issues with the delivery of emails from Namecheap: Trusted device verification, Password Reset, .etc. Our developers are doing their best to investigate this as soon as possible. Once we have any news about the email delivery, this post will be updated right away. We sincerely apologize for the inconvenience, … Continue reading TEMPORARY ISSUES WITH THE EMAILS DELIVERY → The post TEMPORARY ISSUES WITH THE EMAILS DELIVERY appeared first on Namecheap Status.

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Started May 13, 2026, 08:16 AM UTC· resolved May 13, 2026, 08:16 AM UTC

1. investigating May 13, 2026, 08:16 AM UTC

   Dear customers, We are currently experiencing issues with Private Email accounts added to mail clients via IMAP/POP3/SMTP. Our Technicians are doing our best to resolve the issue as soon as possible. Unfortunately, we do not have an ETA. We apologize for any inconvenience this may cause and greatly appreciate your patience and understanding in this … Continue reading Temporary Private Email Connectivity Issues via IMAP/POP3/SMTP – May, 13th → The post Temporary Private Email Connectivity Issues via IMAP/POP3/SMTP – May, 13th appeared first on Namecheap Status.

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Started May 12, 2026, 07:52 AM UTC· resolved May 12, 2026, 07:52 AM UTC

1. scheduled May 12, 2026, 07:52 AM UTC

   Dear Customers, We would like to inform you about the upcoming Supersonic CDN infrastructure maintenance that will start on Tuesday, May 19, 2026, at 05:00 AM EDT | 09:00 UTC. During this maintenance window, websites connected to Supersonic CDN may experience intermittent unavailability for up to 30 minutes. The CDN Dashboard may also be temporarily … Continue reading [Planned] Scheduled Supersonic CDN infrastructure maintenance | May 19, 2026 → The post [Planned] Scheduled Supersonic CDN infrastructure maintenance | May 19, 2026 appeared first on Namecheap Status.

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Started May 10, 2026, 05:10 AM UTC· resolved May 10, 2026, 05:10 AM UTC

1. investigating May 10, 2026, 05:10 AM UTC

   Dear customers, We are currently experiencing issues with premium .TOP domains. The prices for these premium domains are not displaying correctly, which may cause orders for premium .TOP domains to fail. Our team is actively investigating the issue. We will update this status post as soon as we have any further information. Please accept our … Continue reading [UPDATED] Issues with Premium .TOP domains → The post [UPDATED] Issues with Premium .TOP domains appeared first on Namecheap Status.

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Started May 07, 2026, 04:57 PM UTC· resolved May 07, 2026, 04:57 PM UTC

1. investigating May 07, 2026, 04:57 PM UTC

   Dear Customers, We are experiencing a delay in the replication of the resource records on BasicDNS/PremiumDNS/FreeDNS/Web Hosting nameservers. As a result, new records may not be accepted or may be processed with a delay. If you do not make changes to your domain name’s host records, your domain name will continue to resolve correctly. We … Continue reading Delay issues on domains using Basic DNS, Premium DNS, FreeDNS and Web Hosting DNS → The post Delay issues on domains using Basic DNS, Premium DNS, FreeDNS and Web Hosting DNS appeared first on Namecheap Status.

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Started May 06, 2026, 10:21 PM UTC· resolved May 11, 2026, 02:10 AM UTC

1. scheduled May 06, 2026, 10:21 PM UTC

   Dear Customers, Please be informed that the maintenance will take place on Wednesday, May 6, at 7:30 PM EDT | 23:30 UTC. The main purpose of the maintenance is to ensure that the server continues to deliver optimum performance. Maintenance window: 4 days;Expected network downtime: up to 15 min per VM;Affected services: kvmnode83;Impact: During the downtime period, VPS hosting services will … Continue reading [PLANNED] SCHEDULED HARDWARE MAINTENANCE ON VPS HOSTING | MAY 6, 2026 → The post [PLANNED] SCHEDULED HARDWARE MAINTENANCE ON VPS HOSTING | MAY 6, 2026 appeared first on Namecheap Status.

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Started May 06, 2026, 11:12 AM UTC· resolved May 06, 2026, 11:12 AM UTC

1. investigating May 06, 2026, 11:12 AM UTC

   Dear Customers, We are currently experiencing connectivity issues with the Cira Registry. As a result, it may not be possible to register/renew/manage domains of the .ca TLD: Our technical team is aware of the issue and is trying their best to resolve the matter as soon as possible. Please allow some time for the issue to get … Continue reading Connectivity issues with Cira Registry → The post Connectivity issues with Cira Registry appeared first on Namecheap Status.

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Started May 05, 2026, 01:14 PM UTC· resolved May 05, 2026, 01:14 PM UTC

1. investigating May 05, 2026, 01:14 PM UTC

   Dear Customers, We are experiencing temporary technical issues that affect the Supersonic CDN service. As a result, websites using the Supersonic CDN service may experience 504 errors and/or slow loading. The issue has been escalated to the responsible team. We are working hard to resolve it as quickly as possible. ETA: Unfortunately, there is no ETA for the … Continue reading Temporary Technical Issues with the Supersonic CDN service | May 5, 2026 → The post Temporary Technical Issues with the Supersonic CDN service | May 5, 2026 appeared first on Namecheap Status.

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Started May 01, 2026, 08:24 AM UTC· resolved May 01, 2026, 08:24 AM UTC

1. investigating May 01, 2026, 08:24 AM UTC

   Dear Customers, We regret to inform you that Shared Server 254 is experiencing temporary hardware issues at the moment. Our technical team is working on the issue and doing their best to restore its functionality within the shortest possible time. Affected services: the hosted websites, email accounts, cPanel interface, MySQL, FTP and SSH access are … Continue reading [UPDATED] Temporary technical issues on Shared Server 254 → The post [UPDATED] Temporary technical issues on Shared Server 254 appeared first on Namecheap Status.

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Started May 01, 2026, 12:21 AM UTC· resolved Jun 11, 2026, 02:13 PM UTC

1. investigating May 01, 2026, 12:21 AM UTC

   Dear Customers, We would like to inform you that recently an exploit related to older versions of the cPanel was found: https://support.cpanel.net/hc/en-us/articles/40073787579671-Security-CVE-2026-41940-cPanel-WHM-WP2-Security-Update-04-28-2026 Due to this exploit, those User-Responsible servers that are not using the most recent cPanel version may be at risk of unauthorized access or system instability. To ensure your data remains secure, we … Continue reading Urgent Security Update for cPanel VPS/DS (CVE-2026-41940) → The post Urgent Security Update for cPanel VPS/DS (CVE-2026-41940) appeared first on Namecheap Status.

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