MyParcel incident

There is currently a malfunction in the creation of return labels for EU shipments.

Critical Resolved View vendor source →

MyParcel experienced a critical incident on September 13, 2022 affecting Easy Return Service Europe PostNL, lasting 1h 47m. The incident has been resolved; the full update timeline is below.

Started
Sep 13, 2022, 10:49 AM UTC
Resolved
Sep 13, 2022, 12:37 PM UTC
Duration
1h 47m
Detected by Pingoru
Sep 13, 2022, 10:49 AM UTC

Affected components

Easy Return Service Europe PostNL

Update timeline

  1. investigating Sep 13, 2022, 10:49 AM UTC

    PostNl is working on solving the issue.

  2. resolved Sep 13, 2022, 12:37 PM UTC

    This incident has been resolved.