MyParcel incident

We're experiencing increasing error rate on PostNl API

Major Resolved View vendor source →

MyParcel experienced a major incident on October 13, 2022 affecting Shipments and PostNL | Create normal shipment and 1 more component, lasting 10m. The incident has been resolved; the full update timeline is below.

Started
Oct 13, 2022, 07:50 AM UTC
Resolved
Oct 13, 2022, 08:00 AM UTC
Duration
10m
Detected by Pingoru
Oct 13, 2022, 07:50 AM UTC

Affected components

ShipmentsPostNL | Create normal shipmentDelivery optionsPostNL | Create digital stamp / mailboxPostNL | Delivery optionsPostNL | Shipment status update

Update timeline

  1. investigating Oct 13, 2022, 07:50 AM UTC

    We are currently investigating this issue.

  2. identified Oct 13, 2022, 07:52 AM UTC

    Error rate on PostNL Api is decreasing and services are becoming available again

  3. monitoring Oct 13, 2022, 07:54 AM UTC

    We are monitoring the results

  4. resolved Oct 13, 2022, 08:00 AM UTC

    This incident has been resolved.