MyParcel experienced a critical incident on October 26, 2022 affecting Shipments and Delivery options and 1 more component, lasting 28m. The incident has been resolved; the full update timeline is below.
Affected components
ShipmentsDelivery optionsEmail servicesWebhooksBackofficeEasy Return Service Europe PostNL
Update timeline
- investigating Oct 26, 2022, 06:26 AM UTC
We are currently investigating this issue.
- monitoring Oct 26, 2022, 06:40 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 26, 2022, 06:54 AM UTC
This incident has been resolved.