MyParcel incident

Issue creating DHL labels

Critical Resolved View vendor source →

MyParcel experienced a critical incident on October 20, 2023 affecting DHL For You and DHL Europlus and 1 more component, lasting 1h 46m. The incident has been resolved; the full update timeline is below.

Started
Oct 20, 2023, 08:32 AM UTC
Resolved
Oct 20, 2023, 10:19 AM UTC
Duration
1h 46m
Detected by Pingoru
Oct 20, 2023, 08:32 AM UTC

Affected components

DHL For YouDHL EuroplusDHL Parcel Connect

Update timeline

  1. identified Oct 20, 2023, 08:32 AM UTC

    We are currently investigating this issue.

  2. monitoring Oct 20, 2023, 09:26 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 20, 2023, 10:19 AM UTC

    This incident has been resolved.