MyOnlineStore Outage History

MyOnlineStore is up right now

Pingoru has recorded 52 incidents for MyOnlineStore: 9 in the last 12 months and 2 in the last 90 days.

Source: status.myonlinestore.com

52incidents recorded
9last 12 months
2last 90 days
60 minutestypical duration
Incidents per month
012AprMayJunJulAugSepOct2
Share of hours with an open incident, any severity
0%50%100%AprMayJunJulAugSepOct0%
Pingoru began tracking MyOnlineStore in April 2026, so earlier months are not shown. Hover a bar for its value.
Show as a table
MonthIncidentsHours with an open incident
April 202600 of 720 (0%)
May 202600 of 744 (0%)
June 202611 of 720 (0%)
July 202600 of 744 (0%)
August 202600 of 744 (0%)
September 202600 of 720 (0%)
October 202621 of 514 (0%)

Incidents, newest first

Major October 21, 2026 Platform outage 7m Back office, Storefront, Checkout, API

Started Oct 21, 2026, 08:00 AM UTC· resolved Oct 21, 2026, 08:07 AM UTC

  1. investigating Oct 21, 2026, 08:00 AM UTC

    We are currently investigating and addressing the outage.

  2. resolved Oct 21, 2026, 08:07 AM UTC

    The issue is resolved.

Read the full incident report →

Major October 20, 2026 Interruption in e-mail originating from platform 55m Webmail, Mail

Started Oct 20, 2026, 02:33 PM UTC· resolved Oct 20, 2026, 03:29 PM UTC

  1. investigating Oct 20, 2026, 02:33 PM UTC

    Currently our mail-server is down and we are investigating this issue.

  2. resolved Oct 20, 2026, 03:29 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor June 11, 2026 Degraded performance 38m

Started Jun 11, 2026, 09:30 AM UTC· resolved Jun 11, 2026, 10:09 AM UTC

  1. identified Jun 11, 2026, 09:30 AM UTC

    We signaleren op dit moment verminderde performance op ons platform. Dit kan leiden tot langere laadtijden en in extreme gevallen tot foutmeldingen. EN: We are noticing degraded performance across the platform. This may lead to longer loading times and in extreme cases even error messages.

  2. monitoring Jun 11, 2026, 09:44 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jun 11, 2026, 10:09 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor January 28, 2026 Mijnwebwinkel.nl website beperkt beschikbaar 1h 5m Back office, Storefront, Checkout, API

Started Jan 28, 2026, 08:43 AM UTC· resolved Jan 28, 2026, 09:49 AM UTC

  1. investigating Jan 28, 2026, 08:43 AM UTC

    Op dit moment is onze website www.mijnwebwinkel.nl minder tot niet beschikbaar. Inloggen tot je beheeromgeving blijft mogelijk via https://account.mijnwebwinkel.nl/. EN: Our corporate websites are currently unavailable. You can still log in to your back office via https://account.mijnwebwinkel.nl/.

  2. identified Jan 28, 2026, 09:00 AM UTC

    Onze hostingpartij lijkt de oorzaak van de verstoring gevonden en is het probleem aan het verhelpen. EN: Our hosting company appears to have found the cause of the disruption and is working to resolve the problem.

  3. monitoring Jan 28, 2026, 09:20 AM UTC

    De website lijkt zich te stabiliseren. We houden de performance scherp in de gaten. EN: The website appears to be stabilising. We are actively monitoring the performance.

  4. resolved Jan 28, 2026, 09:49 AM UTC

    De storing is voorbij en het platform is weer stabiel. EN: The incident is over and the platform is stable again.

Read the full incident report →

Major December 5, 2025 Platform offline 43m Back office, Storefront, Checkout, API

Started Dec 05, 2025, 08:55 AM UTC· resolved Dec 05, 2025, 09:38 AM UTC

  1. investigating Dec 05, 2025, 08:55 AM UTC

    Momenteel is een deel van het platform van Mijnwebwinkel niet beschikbaar. We onderzoeken de oorzaak van dit probleem. EN: Parts of the MyOnlineStore platform are currently unavailable. We are investigating the cause of this problem.

  2. investigating Dec 05, 2025, 09:01 AM UTC

    Een globale storing bij Cloudflare lijkt de oorzaak van het probleem. We zijn verder in onderzoek naar de oorzaak. EN: A global outage at Cloudflare appears to be the cause of the problem. We are continuing to investigate the cause.

  3. identified Dec 05, 2025, 09:14 AM UTC

    Een globale verstoring bij Cloudflare blijkt de oorzaak van dit probleem. EN: A global outage at Cloudflare appears to be the cause of this problem.

  4. monitoring Dec 05, 2025, 09:17 AM UTC

    Cloudflare geeft aan dat zij een oplossing hebben geïmplementeerd voor dit probleem. We houden de performance van het platform nauwlettend in de gaten. EN: Cloudflare indicates they have implemented a fix for this issue. We are closely monitoring the platform's performance.

  5. resolved Dec 05, 2025, 09:38 AM UTC

    De storing is voorbij en het platform is weer stabiel. EN: The incident is over and the platform is stable again.

Read the full incident report →

Notice November 21, 2025 Beperkte beschikbaarheid website 50m Back office, Storefront, Checkout, API

Started Nov 21, 2025, 07:55 AM UTC· resolved Nov 21, 2025, 08:46 AM UTC

  1. investigating Nov 21, 2025, 07:55 AM UTC

    Door problemen bij onze hostingpartij is Mijnwebwinkel.nl minder tot niet beschikbaar. Inloggen in je beheeromgeving kan via account.mijnwebwinkel.nl. De hostingpartij is onderzoek naar de oorzaak van het probleem. EN: Due to issues with our hosting provider, our website Mijnwebwinkel.nl is unavailable. You can log in to your back office via account.mijnwebwinkel.nl. Our hosting provider is investigating the cause of the problem.

  2. resolved Nov 21, 2025, 08:46 AM UTC

    De storing is voorbij en de website is weer stabiel. EN: The incident is over and the website is stable again.

Read the full incident report →

Major November 18, 2025 Platform (gedeeltelijk) offline 3h 11m Back office, Storefront, Checkout, API

Started Nov 18, 2025, 12:03 PM UTC· resolved Nov 18, 2025, 03:15 PM UTC

  1. identified Nov 18, 2025, 12:03 PM UTC

    Momenteel is het platform van Mijnwebwinkel minder tot niet beschikbaar wegens een globale verstoring bij Cloudflare. We houden de voortgang van deze verstoring nauwlettend in de gaten. Meer informatie vind je op https://www.cloudflarestatus.com/incidents/8gmgl950y3h7 EN: The Mijnwebwinkel platform is currently less or unavailable due to a global outage at Cloudflare. We are closely monitoring the progress of this outage. More information can be found at https://www.cloudflarestatus.com/incidents/8gmgl950y3h7.

  2. identified Nov 18, 2025, 12:23 PM UTC

    Cloudflare werkt nog aan een oplossing voor deze verstoring. EN: Cloudflare is still working on a solution for this disruption.

  3. identified Nov 18, 2025, 12:36 PM UTC

    Cloudflare ziet dat de services herstellen, maar klanten kunnen nog steeds te maken krijgen met hogere foutpercentages dan normaal. Cloudflare werkt verder aan een oplossing. EN: Cloudflare is seeing services recover, but customers may still experience higher-than-normal error rates. Cloudflare is working on a solution.

  4. identified Nov 18, 2025, 01:07 PM UTC

    Cloudflare werkt nog aan een oplossing voor deze verstoring. EN: Cloudflare is still working on a solution for this disruption.

  5. identified Nov 18, 2025, 01:11 PM UTC

    Cloudflare heeft het probleem geïdentificeerd en er wordt aan een oplossing gewerkt. EN: Cloudflare has identified the issue, and a fix is ​​being implemented.

  6. identified Nov 18, 2025, 01:41 PM UTC

    Nog niet alle problemen zijn verholpen. Cloudflare blijft werken aan het oplossen van de globale verstoring. EN: Not all issues have been resolved yet. Cloudflare continues to work on resolving the global disruption.

  7. identified Nov 18, 2025, 01:59 PM UTC

    Cloudflare werkt nog aan een oplossing voor deze verstoring. EN: Cloudflare is still working on a solution for this disruption.

  8. identified Nov 18, 2025, 02:23 PM UTC

    Cloudflare werkt nog aan een oplossing voor deze verstoring. EN: Cloudflare is still working on a solution for this disruption.

  9. monitoring Nov 18, 2025, 02:45 PM UTC

    Cloudflare heeft een oplossing geïmplementeerd en denkt dat het incident nu is opgelost. Zowel Cloudflare als MyOnlineStore blijven controleren op fouten om ervoor te zorgen dat alle services weer normaal werken. EN: Cloudflare has implemented a fix, and they believe the incident is now resolved. Both Cloudflare and MyOnlineStore are continuing to monitor for errors to ensure all services are back to normal.

  10. resolved Nov 18, 2025, 03:15 PM UTC

    De storing is voorbij en het platform is weer stabiel. EN: The incident is over and the platform is stable again.

Read the full incident report →

Major October 7, 2025 Verminderde performance 1h 36m Back office, Storefront, Checkout, API

Started Oct 07, 2025, 11:58 AM UTC· resolved Oct 07, 2025, 01:35 PM UTC

  1. investigating Oct 07, 2025, 11:58 AM UTC

    We signaleren op dit moment verminderde performance op ons platform. Dit kan leiden tot langere laadtijden en in extreme gevallen tot foutmeldingen. We zijn aan het onderzoeken waar de oorzaak ligt. We are noticing degraded performance across the platform. This may lead to longer loading times and in extreme cases even error messages. We are researching the cause of the incident.

  2. identified Oct 07, 2025, 12:30 PM UTC

    We hebben de oorzaak van de verstoring gevonden en zijn het probleem aan het verhelpen. EN: We have found the cause of the incident and are applying a fix to resolve the problem.

  3. identified Oct 07, 2025, 12:53 PM UTC

    We are continuing to work on a fix for this issue.

  4. monitoring Oct 07, 2025, 01:14 PM UTC

    Het platform lijkt zich te stabiliseren. We houden de performance scherp in de gaten. EN: The platform appears to be stabilising. We are actively monitoring the performance.

  5. resolved Oct 07, 2025, 01:35 PM UTC

    De storing is voorbij en het platform is weer stabiel. EN: The incident is over and the platform is stable again.

Read the full incident report →

Minor August 13, 2025 Degraded performance (mail + webmail) 3h 38m Back office, Storefront, Checkout, API

Started Aug 13, 2025, 08:53 AM UTC· resolved Aug 13, 2025, 12:31 PM UTC

  1. investigating Aug 13, 2025, 08:53 AM UTC

    We signaleren op dit moment verminderde performance aan de emaildiensten. Dit kan leiden tot langere laadtijden en in extreme gevallen tot foutmeldingen. We zijn aan het onderzoeken waar de oorzaak ligt. EN: We are noticing degraded performance on our email services. This may lead to longer loading times and in extreme cases even error messages. We are researching the cause of the incident.

  2. monitoring Aug 13, 2025, 10:28 AM UTC

    We hebben de oorzaak gevonden en het probleem verholpen, we blijven de situatie monitoren. We have identified the cause and resolved the issue, and will continue to monitor the situation.

  3. resolved Aug 13, 2025, 12:31 PM UTC

    De storing is voorbij en het platform is weer stabiel. EN: The incident is over and the platform is stable again.

Read the full incident report →

Minor December 9, 2024 Degraded performance store category pages 3h 15m Back office, Storefront, Checkout, API

Started Dec 09, 2024, 11:08 AM UTC· resolved Dec 09, 2024, 02:24 PM UTC

  1. investigating Dec 09, 2024, 11:08 AM UTC

    We signaleren op dit moment verminderde performance op ons platform: Categoriepagina's met producten laden erg langzaam. We zijn aan het onderzoeken waar de oorzaak ligt. EN: We are noticing degraded performance on our platform: Category pages with products load very slowly We are researching the cause of the incident.

  2. monitoring Dec 09, 2024, 11:50 AM UTC

    Het platform is weer gestabiliseerd. We houden het scherp in de gaten. EN: The platform has stabilised again. We are actively monitoring the performance.

  3. resolved Dec 09, 2024, 02:24 PM UTC

    Het platform is weer stabiel. EN: The platform is stable again.

Read the full incident report →

Notice November 21, 2024 Beheeromgeving / back-office: inloggen niet mogelijk 10m

Started Nov 21, 2024, 11:49 AM UTC· resolved Nov 21, 2024, 12:00 PM UTC

  1. investigating Nov 21, 2024, 11:49 AM UTC

    Het is op dit moment niet mogelijk om in te loggen in de beheeromgeving. We onderzoeken de oorzaak van dit probleem. EN: It is currently not possible to log in to the back office. We are investigating the cause of this problem.

  2. resolved Nov 21, 2024, 12:00 PM UTC

    This incident has been resolved.

Read the full incident report →