Mygate incident

System Upgrade

Notice Resolved View vendor source →

Mygate experienced a notice incident on March 10, 2025, lasting –. The incident has been resolved; the full update timeline is below.

Started
Mar 10, 2025, 06:30 PM UTC
Resolved
Mar 10, 2025, 06:30 PM UTC
Duration
–
Detected by Pingoru
Mar 10, 2025, 06:30 PM UTC

Update timeline

  1. resolved Mar 13, 2025, 06:27 AM UTC

    12:00 AM - 2:00 AM : Core system database required downtime. ERP and Ticketing systems were undergoing maintenance during this window. 1:03 AM - 1:41 AM : Guard app was operating in offline mode. 1:41 AM : Guard app was fully restored. 2:00 AM : All services resumed normal operation.