Mygate incident

Helpdesk Disabled

Notice Resolved View vendor source →

Mygate experienced a notice incident on September 9, 2026 affecting Helpdesk, lasting –. The incident has been resolved; the full update timeline is below.

Started
Sep 09, 2026, 04:00 AM UTC
Resolved
Sep 09, 2026, 04:00 AM UTC
Duration
–
Detected by Pingoru
Sep 09, 2026, 04:00 AM UTC

Affected components

Helpdesk

Update timeline

  1. resolved Sep 09, 2026, 04:00 AM UTC

    As part of a maintenance activity, Helpdesk was inadvertently disabled for a subset of societies. Helpdesk is now available for all societies as before. If Helpdesk is still not visible, please close the MyGate app completely and reopen it. We're are sorry for the inconvenience caused.