Mygate incident

Partial Availability

Major Resolved View vendor source →

Mygate experienced a major incident on December 5, 2025 affecting Visit and Resident Application and 1 more component, lasting 9m. The incident has been resolved; the full update timeline is below.

Started
Dec 05, 2025, 09:11 AM UTC
Resolved
Dec 05, 2025, 09:21 AM UTC
Duration
9m
Detected by Pingoru
Dec 05, 2025, 09:11 AM UTC

Affected components

VisitResident ApplicationSocial FeedHomesMarketplaceServicesAccountingHelpdeskCommunicationEcom API's

Update timeline

  1. investigating Dec 05, 2025, 09:11 AM UTC

    We are experiencing some service fluctuations due to Cloudflare issues https://www.cloudflarestatus.com/

  2. resolved Dec 05, 2025, 09:21 AM UTC

    This incident has been resolved.