myFitApp incident

Intermittent access to cockpit due to a SSL certificate issue

Notice Resolved View vendor source →

myFitApp experienced a notice incident on August 3, 2022 affecting Cockpit and Core Services, lasting 4h 10m. The incident has been resolved; the full update timeline is below.

Started
Aug 03, 2022, 05:46 AM UTC
Resolved
Aug 03, 2022, 09:57 AM UTC
Duration
4h 10m
Detected by Pingoru
Aug 03, 2022, 05:46 AM UTC

Affected components

Cockpit and Core Services

Update timeline

  1. identified Aug 03, 2022, 05:46 AM UTC

    We have identified a third party issue with access the cockpit due to a SSL certificate issue. It is intermittent depending on the user. We are working with the third party to resolve the issue. The platform and apps remain operational and un-impacted.

  2. resolved Aug 03, 2022, 09:57 AM UTC

    This incident has been resolved although may take some time to propagate throughout the internet.