myFitApp incident

Booking temporarily unavailable for some customers

Major Resolved View vendor source →

myFitApp experienced a major incident on December 22, 2022 affecting Cockpit and Core Services, lasting 58m. The incident has been resolved; the full update timeline is below.

Started
Dec 22, 2022, 04:25 PM UTC
Resolved
Dec 22, 2022, 05:23 PM UTC
Duration
58m
Detected by Pingoru
Dec 22, 2022, 04:25 PM UTC

Affected components

Cockpit and Core Services

Update timeline

  1. investigating Dec 22, 2022, 04:25 PM UTC

    We are currently experiencing issues with booking for some customers. We are investigating the issue with high priority.

  2. identified Dec 22, 2022, 04:38 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Dec 22, 2022, 05:23 PM UTC

    We have successfully fixed this issue. Bookings should be fully functional again. We are taking all measures to avoid such incidents in future. We apologise for any inconvenience caused.