MyCase incident

Access to MyCase

Notice Resolved View vendor source →

MyCase experienced a notice incident on December 31, 2020 affecting MyCase, lasting 17m. The incident has been resolved; the full update timeline is below.

Started
Dec 31, 2020, 04:34 PM UTC
Resolved
Dec 31, 2020, 04:51 PM UTC
Duration
17m
Detected by Pingoru
Dec 31, 2020, 04:34 PM UTC

Affected components

MyCase

Update timeline

  1. investigating Dec 31, 2020, 04:34 PM UTC

    We experienced issues with our site this morning. Engineering is aware of the problem and working to identify the root cause. We will provide updates as soon as more information is available.

  2. resolved Dec 31, 2020, 04:51 PM UTC

    The MyCase service has been fully restored. Thank you for your patience.