MyCase incident

Partial Outage- Advanced Tier Search Functionality

Major Resolved View vendor source →

MyCase experienced a major incident on March 23, 2026 affecting MyCase, lasting 19h 37m. The incident has been resolved; the full update timeline is below.

Started
Mar 23, 2026, 05:21 PM UTC
Resolved
Mar 24, 2026, 12:59 PM UTC
Duration
19h 37m
Detected by Pingoru
Mar 23, 2026, 05:21 PM UTC

Affected components

MyCase

Update timeline

  1. investigating Mar 23, 2026, 05:21 PM UTC

    We are currently investigating this issue.

  2. monitoring Mar 23, 2026, 10:10 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Mar 24, 2026, 12:59 PM UTC

    This incident has been resolved.