MyCase experienced a major incident on June 3, 2022 affecting MyCase, lasting 15m. The incident has been resolved; the full update timeline is below.
Affected components
MyCase
Update timeline
- investigating Jun 03, 2022, 08:46 PM UTC
MyCase is currently experiencing some intermittent connection issues, and access to the system may be affected. Our Development Team is aware of the issue and working as quickly as possible to get this resolved. Please check back on this page, or subscribe to updates, and we will provide an update shortly.
- identified Jun 03, 2022, 08:56 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jun 03, 2022, 08:59 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jun 03, 2022, 09:01 PM UTC
This incident has been resolved.