MyCase incident

MyCase Payments - eCheck Unavailable

Critical Resolved View vendor source →

MyCase experienced a critical incident on September 6, 2022 affecting MyCase eCheck Payments, lasting 9m. The incident has been resolved; the full update timeline is below.

Started
Sep 06, 2022, 03:47 PM UTC
Resolved
Sep 06, 2022, 03:57 PM UTC
Duration
9m
Detected by Pingoru
Sep 06, 2022, 03:47 PM UTC

Affected components

MyCase eCheck Payments

Update timeline

  1. investigating Sep 06, 2022, 03:47 PM UTC

    The MyCase Payments eCheck functionality is not currently available. This does not impact those using MyCase LawPay integration.

  2. resolved Sep 06, 2022, 03:57 PM UTC

    The MyCase Payments eCheck functionality is now operational and available to use.