MyCase incident

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Minor Resolved View vendor source →

MyCase experienced a minor incident on May 2, 2023 affecting MyCase, lasting 41m. The incident has been resolved; the full update timeline is below.

Started
May 02, 2023, 03:25 PM UTC
Resolved
May 02, 2023, 04:07 PM UTC
Duration
41m
Detected by Pingoru
May 02, 2023, 03:25 PM UTC

Affected components

MyCase

Update timeline

  1. investigating May 02, 2023, 03:25 PM UTC

    We are currently investigating this issue.

  2. investigating May 02, 2023, 03:25 PM UTC

    We are continuing to investigate this issue.

  3. identified May 02, 2023, 03:40 PM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring May 02, 2023, 03:43 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved May 02, 2023, 04:07 PM UTC

    This incident has been resolved.