MyCase experienced a minor incident on April 22, 2024 affecting MyCase, lasting 30m. The incident has been resolved; the full update timeline is below.
Affected components
MyCase
Update timeline
- investigating Apr 22, 2024, 07:37 PM UTC
MyCase is currently experiencing degraded performance of the Search feature, resulting in general system slowness. Our Development Team is aware of this issue and working as quickly as possible to resolve it. Please check back on this page, and we will provide an update shortly.
- identified Apr 22, 2024, 07:43 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Apr 22, 2024, 07:53 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 22, 2024, 08:07 PM UTC
This incident has been resolved.