MyCase incident

Degraded Search Functionality

Minor Resolved View vendor source →

MyCase experienced a minor incident on February 25, 2025 affecting MyCase, lasting 38m. The incident has been resolved; the full update timeline is below.

Started
Feb 25, 2025, 09:40 PM UTC
Resolved
Feb 25, 2025, 10:18 PM UTC
Duration
38m
Detected by Pingoru
Feb 25, 2025, 09:40 PM UTC

Affected components

MyCase

Update timeline

  1. investigating Feb 25, 2025, 09:40 PM UTC

    We are currently investigating this issue.

  2. monitoring Feb 25, 2025, 09:52 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Feb 25, 2025, 10:18 PM UTC

    This incident has been resolved.