MyCase incident

Degraded Performance- 500 Error

Major Resolved View vendor source →

MyCase experienced a major incident on March 3, 2025 affecting MyCase, lasting 1h 51m. The incident has been resolved; the full update timeline is below.

Started
Mar 03, 2025, 06:00 PM UTC
Resolved
Mar 03, 2025, 07:51 PM UTC
Duration
1h 51m
Detected by Pingoru
Mar 03, 2025, 06:00 PM UTC

Affected components

MyCase

Update timeline

  1. investigating Mar 03, 2025, 06:00 PM UTC

    We are currently investigating this issue.

  2. monitoring Mar 03, 2025, 06:31 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Mar 03, 2025, 07:51 PM UTC

    This incident has been resolved.