MyCase incident

Degraded Invoicing Functionality

Minor Resolved View vendor source →

MyCase experienced a minor incident on April 2, 2025 affecting MyCase, lasting 1h 54m. The incident has been resolved; the full update timeline is below.

Started
Apr 02, 2025, 02:17 PM UTC
Resolved
Apr 02, 2025, 04:12 PM UTC
Duration
1h 54m
Detected by Pingoru
Apr 02, 2025, 02:17 PM UTC

Affected components

MyCase

Update timeline

  1. investigating Apr 02, 2025, 02:17 PM UTC

    We are currently investigating this issue.

  2. identified Apr 02, 2025, 02:36 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Apr 02, 2025, 03:12 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Apr 02, 2025, 04:12 PM UTC

    This incident has been resolved.