Mural experienced a major incident on August 4, 2025 affecting Search, lasting 3h 40m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 04, 2025, 02:22 PM UTC
Some users are experiencing an issue when using the search feature in Mural. Initiating a search may result in a blank screen being returned. We're investigating the issue and will restore regular service as quickly as possible. Please check our status page for the most up-to-date info: status.mural.co
- identified Aug 04, 2025, 02:51 PM UTC
We have identified the root cause of the issue affecting the search feature in Mural, which was resulting in a blank screen for some users. Our team is actively working on implementing a fix and restoring normal functionality as quickly as possible. Thank you for your patience and understanding as we resolve this. We will provide further updates as soon as we have more information.
- monitoring Aug 04, 2025, 03:28 PM UTC
The fix for the search issue has been deployed, and service has been restored. Please make sure to reload your page. We are monitoring the situation to ensure everything is running smoothly. Thank you for your patience!
- resolved Aug 04, 2025, 06:02 PM UTC
This incident has been resolved.