Munisense experienced a major incident on July 30, 2023 affecting Sensor Data Stream, lasting 1d 11h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Jul 30, 2023, 08:01 PM UTC
We are again experiencing some delay in some sound measurement data. We are working on resolving the issue. The root cause of this issue will also be investigated as soon as possible to prevent this from happening again.
- identified Jul 31, 2023, 01:51 AM UTC
We are still working on recovering the database, this is taking longer then expected. It looks like this process will be finished around the start of the working day. If we have more updates we will let them know as soon as possible.
- monitoring Jul 31, 2023, 04:52 AM UTC
The database server is working as expected, all data should be available again. We will monitor the situation. If you have any questions please contact [email protected]
- resolved Aug 01, 2023, 07:13 AM UTC
We have not seen any more issues and are now closing this incident. We are still investigating the root cause of this problem. If you need any more info or assistance please contact: [email protected]