Munisense incident

Audio stream outage

Critical Resolved View vendor source →

Munisense experienced a critical incident on September 6, 2023 affecting Audio Streaming, lasting 1h 4m. The incident has been resolved; the full update timeline is below.

Started
Sep 06, 2023, 09:07 AM UTC
Resolved
Sep 06, 2023, 10:12 AM UTC
Duration
1h 4m
Detected by Pingoru
Sep 06, 2023, 09:07 AM UTC

Affected components

Audio Streaming

Update timeline

  1. investigating Sep 06, 2023, 09:07 AM UTC

    We are investigating a problem in our infrastructure. This might be affecting audio stream, other impact is unknown at this moment. We will update this incident when we know more.

  2. monitoring Sep 06, 2023, 09:24 AM UTC

    Fortunately this appears to have been a very short problem, and it has been resolved. Of course we'll keep an eye on things.

  3. resolved Sep 06, 2023, 10:12 AM UTC

    This incident has been resolved. About 20 minutes of real-time audio stream can be missing from your measurement points (between roughly 10:50 and 11:10). For the MSSP sound meters, these can be recovered by the use of audio snippets.