Munisense experienced a major incident on May 11, 2024 affecting Sensor Data Stream, lasting 4h 16m. The incident has been resolved; the full update timeline is below.
Affected components
Sensor Data Stream
Update timeline
- investigating May 11, 2024, 06:38 AM UTC
We do not get any more data for (mostly) mslv8 devices. We have contacted the mobile operators to investigate the problem.
- monitoring May 11, 2024, 07:07 AM UTC
Our provider has resolved the issue, we see nodes sending data again. If your device has missed it connect-window (between ~06:30 and 08:50) it will retry at a later moment, no dataloss is expected. We will monitor the situation and if you have any questions please contact [email protected]
- resolved May 11, 2024, 10:54 AM UTC
This incident has been resolved.