Munisense experienced a major incident on May 14, 2024 affecting Sensor Data Stream, lasting 32m. The incident has been resolved; the full update timeline is below.
Affected components
Sensor Data Stream
Update timeline
- investigating May 14, 2024, 01:58 PM UTC
We have seen a drop in data being send to our backoffice by mostly mslv8 devices. We have contacted our mobile operator to have them investigate the issue.
- resolved May 14, 2024, 02:30 PM UTC
The issue has been resolved, sinds ~16:22 data is being received again. If your device tried to connect in that time window but could not send data it will try again the next window. We are in discussion with the operator on finding the root cause of this issue. If you have any questions please contact [email protected]